Your Questions, Answered

  • Keyharbour focuses on practical property management support rather than trying to be a large, full-service letting agency.

    We help landlords with the day-to-day work that often causes stress: tenant communication, maintenance coordination, contractor liaison, inspections, compliance reminders, tenancy administration, record keeping, and property oversight.

    Our service is designed to be clear, practical, and straightforward — with no unnecessary complexity.

  • Keyharbour focuses on practical property management and landlord support. We can assist with tenant-find coordination and liaise with letting agents where needed, but our core service is ongoing management support, oversight, administration, maintenance coordination, and property care.

  • Rent collection is not included unless agreed separately. Our current service focuses on management support, communication, maintenance coordination, compliance administration, inspections, and practical property oversight.

  • Yes. We can coordinate maintenance, liaise with contractors, request quotes, arrange access where needed, and follow up on works. Contractor costs are charged separately.

  • No. Certificates and specialist works are carried out by qualified third parties. Keyharbour helps coordinate the process and keep records organised.

  • Yes. This is one of the main ways we can help. We support landlords with existing tenancies who need better communication, admin, maintenance coordination, inspections, and general oversight.

  • Yes. We can provide assist-only coordination support, liaise with your chosen agent, follow up paperwork, and help keep the process moving.

  • Book a landlord support call. We will discuss your property, current tenancy situation, and the level of support you need